CONSENT TO THE PROCESSING OF PERSONAL DATA
When using the website https://vidi-hotel.ru/, an individual is offered to accept this Consent to the Processing of Personal Data (hereinafter – the Consent). The User gives their consent to VALO Service Sinopskaya LLC (INN 7842224808), located at St. Petersburg, Salova St. 61, building 1, office 903-n (hereinafter – the Operator), to process their personal data under the following conditions:
This Consent is given for the processing of personal data, both without the use of automation tools and with their use.
Consent is given for the processing of the following personal data:
your name, gender, personal and work contact information, position, date and place of birth, passport and visa data;
information about your stay, dates of arrival and departure, goods and services purchased at the hotel, special requests, information about your preferences in services (including room types and types of vacations), telephone numbers used, as well as telephone and fax messages received;
information about your bank card, as well as account and registration data for loyalty programs;
any information necessary to fulfill special requests (for example, about health conditions that imply certain living conditions or the purchase of services);
information, feedback, or content provided by you regarding your marketing preferences, in surveys, sweepstakes, lotteries, contests, or promotional offers on our websites or applications, as well as similar information about third parties;
information collected during your stay at the hotel or through video surveillance systems, Internet systems (including wireless networks that collect data about your computer, smart or mobile device, or your location), key cards, other security systems and technologies;
information collected during use of the website;
contact information and other relevant information about employees, corporate clients, and service providers, as well as about other persons with whom we cooperate (travel agencies, meeting and event planning professionals); in some cases – information about the credit account status of clients.
Personal data is not publicly available.
The processing of personal data by the Operator is carried out for the following purposes:
provision of hotel services and long-term accommodation services (apartment rental) in hotels operating under the "VIDI" brand;
booking hotel rooms and services by the personal data subject;
concluding contracts with the personal data subject for the provision of hotel services, long-term accommodation services (apartment rental), and the provision of these services;
providing the personal data subject with information about the services offered by the hotel, ongoing marketing promotions, and new services.
For other purposes whose achievement is not prohibited by federal legislation and international treaties of the Russian Federation.
provide and charge for hotel accommodation, as well as for other goods and services;
provide more personalized service, including providing information and services of third parties (for example, additional services to hotel guests, visits to local attractions, and transfer options);
respond to requests for information and services, including third-party services (for example, restaurants or transport companies);
fulfill our contractual obligations to you, to anyone involved in arranging your stay (for example, travel agencies, group tour operators, and your employer), and to service providers (for example, credit card companies);
conduct market research, customer satisfaction surveys to assess service quality and for quality assurance purposes, carry out targeted marketing, and organize advertising campaigns;
ensure the safety and security of staff, guests, and other visitors;
maintain general records;
ensure compliance with laws and regulations;
test and evaluate new products and services.
During processing, the following actions will be performed with personal data: collection; recording; systematization; accumulation; storage; clarification (updating, modification); retrieval; use; transfer (distribution, provision, access); blocking; deletion; destruction. You can always choose what personal data (if any) you wish to provide to us. However, if you decide not to provide certain data, this may affect our interaction (for example, we cannot make a reservation without a name). If you provide us with your contact information (e.g., postal address, email address, phone number), we may contact you and notify you about products, services, promotional offers, and events that we believe may be of interest to you. You can always limit the number of all or some of the emails you receive by contacting us as described in section 11 below, or by following the unsubscribe instructions provided in the relevant emails. The Operator and other persons who gain access to personal data are obliged not to disclose personal data to third parties or distribute personal data without the consent of the personal data subject, unless otherwise provided by federal law. Your personal information will be stored for the period stipulated by the legislation of the hotel's jurisdiction. This means that information may be stored after your departure. We may delete your personal information if it is no longer needed to achieve the purposes described above.
This Consent takes effect from the moment it is signed and remains valid until the individual withdraws from this Consent.
The Consent may be revoked by the personal data subject or their representative by sending a written statement to the Operator or its representative at the address specified at the beginning of this Consent.
In the event that the personal data subject or their representative revokes consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in paragraphs 2–11 of Part 1 of Article 6, Part 2 of Article 10, and Part 2 of Article 11 of Federal Law No. 152-FZ of July 27, 2006 "On Personal Data".
As our activities are constantly changing, these Rules may also be changed.
If you have any questions regarding the Consent or other doubts or complaints related to the regulation of the Consent, or if you wish to submit a request for information regarding your personal information stored by us, please contact us using one of the methods listed below:
by calling one of the telephones listed in the "Contacts" section of the official hotel website https://vidi-hotel.ru/;
by sending a letter to VALO Service Sinopskaya LLC at 191167, St. Petersburg, Khersonsky Proezd, 6, building 1, premises 38N;
by contacting the guest registration desk at the hotel.
This Consent is valid at all times until the processing of personal data specified in clauses 7 and 8 of this Consent ceases. In the event of any discrepancies between the Russian and English versions of this document and any version of this Consent in any other language, the Russian version shall prevail (to the maximum extent permitted by applicable law).
Our website uses cookies. By continuing to use the site, you consent to their use.